Head of Operation

at GuestReady in Hong Kong

GuestReady is a startup in the sharing economy, building on the success of short-term rental companies. It’s mission is to take the hassle out of short term rentals, any operations that are related to turning over guests and optimize listings to incur a maximum yield for the host are handled by GuestReady. The company is co-founded by seasoned entrepreneurs (some former Ex-Rocket Internet executives) in Europe and Asia.

Responsibilities (non concluding):

- Be responsible for day to day operations
- Assess and select partners for housekeeping services
- Communicate and negotiate with housekeeping services
- Build and maintain relationships with housekeeping services
- Ensure timely and successful delivery of services to customers
- Take responsibility for service quality
- Improve the operational flow, processes and policies
- Recruit, train, supervise and appraise providers


- Local citizen
- Fluent in writing / speaking in English and Chinese
- Self-driven, self-motivated, proactive - a hustler!
- Risk taker, outspoken and extroverted
- Multitasker and comfortable working alone
- Detail oriented, strong focus on quality
- Ability to prioritize and structure problems
- Willingness to go the extra mile
- Previous start up and operation experience is a plus


- Ground floor opportunity to build a funded startup from scratch
- A team of experienced entrepreneurs who have successfully built companies before
- A dynamic work environment with flat hierarchies and space for your own ideas
- Challenging and diverse tasks which will let you grow day by day
- Attractive remuneration

All interested parties please apply here: http://guestready.applytojob.com/apply/REktWV/Head-Of-Operations

Published on 24-08-2016
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