Operations Team Lead

at ofo Hong Kong in Hong Kong

About ofo

Founded in 2014, ofo has connected over 10 million bikes with 200 million global users in more than 180 cities across 17 countries. The platform generates 32 million transactions per day and has provided more than 4 billion rides in total.

Users accumulated a riding distance of over 1.2 billion kilometers, reducing 84 million liters of fuel consumption and 265,000 tons of carbon dioxide from just April to June of 2017 alone.

ofo started collaborating with the United Nations Development Programme in April 2017 to achieve the Global Sustainability Goals. It also launched a partnership with Rihanna’s Clara Lionel Foundation in August 2017 to improve the lives of girls in Malawi by funding scholarships and donating bikes to provide them with a safe way to get to school. In Oct 2017, ofo joined hands with C40 in tackling worldwide climate change issues and will contribute in every way possible to researches focused on healthy livable cities, identification of high impact actions, and benefits of inclusive climate actions.

ofo raised $700 million in its Series E funding led by Alibaba, Hony Capital and CITIC Private Equity in July, 2017.

Please visit www.ofo.com to learn more.

The Role

We require a ground Operations Team Lead to further our continued growth and expand our Operations team in Hong Kong. You will be allocated a dedicated region in the city for your ownership and responsibility.

What you’ll do

• Lead a team of driven employees to ensure ground operations run smooth
• Able to analyze data and make data driven decisions
• Manage ground / logistic crew to improve operation efficiency
• Observe user habits / usage pattern and improve user engagements
• Meet or exceed the target KPI assigned

What you’ll need

• Minimum Diploma Holder in any discipline
• Familiar with Hong Kong market and user habits
• Able to articulate and convey messages fast and effectively
• Hands-on and can-do attitude
• Technology startup experience in a large ground operations team based in Hong Kong preferred
• 1-2 years of experience for Operations Team Lead / 2 – 4 years of experience for Senior Operations Team Lead
Apply now

Published on 29-12-2017
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